INTRO

We at UMS TRAVELS, value the relationship we have with our customers and web site visitors, and are committed to responsible information and handling practices. We take the privacy of our customers very seriously and want you to feel comfortable whenever you visit our web site.

By accessing this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers or 3rd party servers like Google Analytics. Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis or for such other purposes as we may deem appropriate.

If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes. Any personally identifiable information you submit while booking with umstrips.com, will ONLY be disclosed to travel suppliers/operators who are linked to your bookings. We will not disclose, sell, share or in any way reveal your information to any other third party.

UMS TRAVELS may use your personal contact information like Email, Mobile number to contact, alert information about your travel or any offers from UMS TRAVELS or partners.

We want you to feel confident about using umstrips.com to plan and hire the bus, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.

. TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS

The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement."Personal Information" of User shall include the information shared by the User and collected by us for the following purposes:

1. Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, age etc., your contact details such as your email address, postal addresses, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

2. Other information: We many also collect some other information and documents including but not limited to:

Transactional history (other than banking details) about your e-commerce activities, buying behavior.

Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.

Information pertaining any other traveler(s) for who you make a booking through your registered UMS account. In such case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).

A. HOW WE USE YOUR PERSONAL INFORMATION

The Personal Information collected maybe used in the following manner:

1. While making a booking:

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

2. We may also use your Personal Information for several reasons including but not limited to:

keep you informed of the transaction status;

Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

send booking confirmations either via SMS or Whatsapp or any other messaging service;

send any updates or changes to your booking(s);

allow our customer service to contact you, if necessary;

customize the content of our website, mobile site and mobile app;

request for reviews of products or services or any other improvements;

send verification message(s) or email(s);

Validate/authenticate your account and to prevent any misuse or abuse.

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED

1. Service Providers and suppliers:

Your information shall be shared with the end service providers like hotels, bus service providers, cab rental or any other suppliers who are responsible for fulfilling your booking. You may note that while making a booking with UMS TRAVELS you authorize us to share your information with the said service providers and suppliers. It is pertinent to note that UMS TRAVELS does not authorize the end service provider to use your information for any other purpose(s) except as may be for fulfilling their part of service.

However, how the said service providers/suppliers use the information shared with them is beyond the purview and control of UMS TRAVELS as they process Personal Information as independent data controllers, and hence we cannot be made accountable for the same. You are therefore advised to review the privacy policies of the respective service provider or supplier whose services you choose to avail.

UMS TRAVELS does not sell or rent individual customer names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various referral services and for sharing promotional and other benefits to our customers from time to time basis their booking history with us.

2. COMPANIES IN THE SAME GROUP: In the interests of improving personalization and service efficiency, we may, under controlled and secure circumstances, share your Personal Information with our affiliate or associate entities.

If the assets of UMS TRAVELS are acquired, our customer information may also be transferred to the acquirer depending upon the nature of such acquisition. In addition, as part of business expansion/development/restructuring or for any other reason whatsoever, if we decide to sell/transfer/assign our business, any part thereof, any of our subsidiaries or any business units, then as part of such restructuring exercise customer information including the Personal Information collected herein shall be transferred accordingly.

3. BUSINESS PARTNERS AND THIRD-PARTY VENDORS: UMS TRAVELS may share your Personal Information to third party that UMS TRAVELS may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, and data processing platforms.

We use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Any Personal Information which we collect and which we may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation the commercial sale thereof to third parties.

Occasionally, UMS TRAVELS will hire a third party for market research, surveys etc. and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

4. DISCLOSURE OF INFORMATION In addition to the circumstances described above, redBus may disclose User's Personal Information if required to do so:

by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;

to conduct our business;

for regulatory, internal compliance and audit exercise(s)

to secure our systems; or

to enforce or protect our rights or properties of UMS TRAVELS or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Such disclosure and storage may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such disclosure and storage.

HOW WE PROTECT YOUR PERSONAL INFORMATION?

All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TLS is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

CHANGES TO THE PRIVACY POLICY

You must at least 18 years of age to transact directly with UMS TRAVELS and also to consent to the processing of your personal data.